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Xbox’s online network went down worldwide on the morning of 12 June 2026, locking players out of sign-ins across consoles, cloud gaming, mobile and web for several hours. Microsoft acknowledged the problem quickly, put its engineers on it, and restored normal service by around 12:45pm BST, when players were able to log back in.

What the Xbox Outage Affected

The outage was unusually broad, knocking out sign-in across nearly every Xbox surface at once. Microsoft listed the affected services as:

  • Xbox Series X|S and Xbox One
  • Xbox 360 and backward compatibility
  • Xbox Cloud Gaming
  • Xbox on Windows (PC)
  • Android and Apple devices
  • Xbox web services

Because the failure was in sign-in itself, the knock-on effects were wide. The Xbox Status page warned that players “may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems,” and that “features that require sign-in like most games, apps and social activity won’t be available.” Players reported losing access to online play and cloud saves during the downtime, and one said their game crashed mid-session in Forza Horizon 6.

Microsoft’s Response and Timeline

Reports began surfacing around 9am BST, with players across the world flagging the same sign-in errors at once. Xbox Support acknowledged the problem shortly after on social media: “We are aware that some users are encountering errors when attempting to log onto the Xbox network,” the team posted, thanking users “for your patience while our engineers investigate this issue.” By 10:35am BST, Microsoft said its engineers were actively investigating.

The fix landed a little over three hours after the first reports. At 12:45pm BST, Xbox Support confirmed the all-clear: “Users should once again be able to sign in to the Xbox network without issue. Thank you for your patience while we addressed this issue.” Microsoft did not say what caused the outage, and gave no figure for how many players were locked out while it lasted.